The HMC Quality Benchmark

Do you have the core cost and quality performance position to deliver high-value healthcare? That’s today’s strategic imperative.  HMC’s  Quality Benchmark integrates your cost information with the critically important Federal AHRQ quality and core measures. This shows  you how much off-quality events are costing , who is responsible, and what you can do to improve your competitive value position. In one month, your benchmarks and analytics can be up and running.

HMC’s Quality Benchmark:

Assesses quality and value position

HMC’s Quality Benchmark program starts by calculating your facility’s quality rankings today. It uses the AHRQ grouper and is processed via HMC methodologies. We then chart your quality rank against the overall cost at your facility, and generate your facility’s value profile. This  involves looking at your quality versus your competitors’ quality, and permits trend analysis against public data.

Matrix showing the comparative cost and quality rankings of various hospitals

Using this value profile lens is necessary to gauge the scope of change required for improvement. It also  enables the creation of a pathway to a quality-centric approach, and ensures continued reimbursement.

Calculation of the cost of poor quality and its impact on Length of Stay (LOS)

Poor quality at your hospital drives up cost: poor-quality events (such as Accidental Punctures and DVTs) require extra resources to remedy, prolong stays, and result in higher malpractice costs. HMC’s Quality Benchmark program gives you exact dollar figures for how much each poor-quality event costs, compared to regular quality performance.

Chart showing cost of poor-quality events and their impact on length of stay (LOS)Locate  root causes of poor quality

HMC’s program permits drill down into AHRQ “should not happen” events. Patterns quickly emerge demonstrating the root causes of poor quality by event, cases, service lines, and physicians.

Breakdown into AHRQ 'should not happen' events

Monthly dashboarding and tracking of quality

AHRQ’s publicly available data is at least 12 months old. Therefore, any negative reports will hurt your facility for a long time, and managing these key public quality measures today is critical to competing well tomorrow.

HMC's AHRQ dashboard

Integration with physician alignment and performance improvement

HMC’s Quality Benchmark  is a part of HMC’s larger Performance Management Program Benchmark,™ which helps hospitals to:

  • Move hospitals to a position of high quality and low cost
  • Align all stakeholders at your facility to the performance improvement mindset
  • Identify adapters at your facility who can make changes (and help others make changes) to improve quality and lower cost
  • Close budget gaps
  • Improve cash flow for equipment and expansion
  • Outperform competitors
  • Use internal resources when practical