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April 1, 2003 New article in SBusiness discusses using Knowledge Management to wrangle data in healthcare settings. HMC's Director of Knowlege Management, Shelley Burns, sheds light on how to deal with healthcare data inaccuracy, competing and incompatible information systems, and lack of coherent analyses. Read the full article (PDF 105K) The first two paragraphs are excerpted below:
"A carefully considered and well-resourced KM implementation will enable
organizations to leverage data, knowledge, and experience to improve patient
care and lower healthcare costs.
Technology and healthcare always have had an
uneasy relationship. On one hand, there is the
promise of technology and the enhancements it
offers healthcare. These include improved medical
information access, streamlined reporting, automation, reduced
errors, and more efficient processes. On the other hand,
technology has fallen short of its full potential in healthcare,
as too many competing systems make integrated data difficult
to obtain. Additionally, the burdens of data entry and
analysis overwhelm rather than streamline processes." |
