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January 8, 2003
Chip Caldwell and HMC studied 36 hospitals to identify the common characteristics of hospitals that have improved their costs and quality.
Chip outlines the results in HealthLeaders magazine.
"The Cost of Quality: Six Sigma High Performance Characteristics: The Senior Leaders’ Role – Part 3."
The results are surprising and help hospital executives learn what they need to do in order to achieve results. Read other articles by Chip Caldwell in HealthLeaders about the same topic:
You can download the entire series at: ChipCaldwellAssoc.com.
See the paragraph starting with, "Download without fee the 12-part healthleaders.com series, 'Achieving Quantum Improvement through Six Sigma'." | 
