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Saint Joseph Mercy Health System’s Budget Collaboration Teams

SJMHS Philosophy
  • HMC Benchmarking utilized to set budget targets. HMC KnowledgeWeb used through out the year by management team to network and generate ideas.
  • SJMHS Executive Information System used to automate and push out daily/weekly/monthly key indicators that produce early warning signs for problematic areas.
  • Utilize Decision Support System to provide detail profitability and cost/benefit analyses.

 
What they did

  • Formed 16 budget collaboration teams
  • Organized initiatives around six primary processes
  • Evaluated Revenue Cycle
  • Reviewed Manpower
  • Evaluated Sourcing
  • Evaluated Utilization Management
  • Evaluated Throughput (Capacity)
  • Evaluated Infrastructure

 
Maintain the Momentum

  • Continuous identification of opportunities throughout the year.
  • Recognition of the lifecycle of Project/Process and the impact on resources
  • Scanning Technology/Practice Environment
  • HMC Knowledge Web, Professional Assn, Physicians, Health Care Advisory Board, etc.
  • Hardwired improvement process
  • Utilization Mgt., Strategic Sourcing, Six Sigma
  • Measured Performance and Held Leaders Accountable
  • Exaggerated measurement/Exaggerated Mgt., Benchmarking

 
Where Does Benchmarking Fit in?

  • Organizations use benchmarks in different manners.
  • Use to evaluate performance to drive change
  • Use to set budget targets
  • In productivity reports as a guide
  • Stimulate thinking among the management team members
  • Be clear about what your objective for the use of benchmarks. Otherwise, you will be disappointed.


SJMHS Conclusions
  • EIS has improved decision-making cycle time.
  • DSS reduces the risk in decision-making by providing the mechanism for deep analysis.
  • Benchmarking sets new bars for performance.





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