HMC HOSPITAL BENCHMARKING AND PERFORMANCE IMPROVEMENT ARTICLES

Healthcare Benchmarks


For The Record


Health Leaders

• Lothrop, Stephen & Nickerson, Sarah. "Achieving Productivity and Quality: The Trustee’s Role" Trustee Magazine, May, 2006.
  Read the article at Trustee Magazine
• Lothrop, Stephen & Nickerson, Sarah. "Controlling Healthcare Costs Through Productivity and Quality" For The Record, April 17, 2006, Vol. 18 No. 8.
  Read the article at For The Record
  
• Anderson, April & Urnek, Montserrat. "The Board's Role in Performance Improvement Initiatives" For The Record, December 13, 2004, Vol 16, No. 25.
• Nickerson, Sarah & Urnek, Montserrat. "Conquering the Arrogance in Healthcare" For The Record, March 22, 2004, Vol 16, No. 25. Read the article at For the Record
• Anderson, April & Urnek, Montserrat. "Expanding Horizons: Learning New Business Practices in Healthcare" For The Record, March 22, 2004, Vol 16, No. 6.
• Burns, Shelley. "Best Practices: Anchors or Sails?" COR Healthcare Market Strategist, September, 2003. Read the entire article at COR Heatlh.
• Burns, Shelley. "Knowledge Management in Healthcare: Succeeding in Spite of Technolgy" Sbusiness (a publication of AFSM International), March-April 2003. Read the entire article (PDF 105K)
• "Structure and Resolve: Key Ingredients to Improving Financial Performance" Health Forum Journal, Spring, 2003
• Llorens, Montserrat. "When Reimbursements Go Down, Cost Controls Must Go Up" Health Leaders, March 2003. Read the entire article at: Health Leaders
• "Avoiding Manager Paralysis: How Often Should You Benchmark?" MGMA Connexion, October 2002
• "Trolling the Online Database" Contemporary Long Term Care, August 2002.
• "Industry Benchmarking: The Danger of Comparing Apples to Apples." Healthcare Benchmarks, January 2002.
• "The Lean Organization: Blueprint for Success." For the Record, November 12, 2001
• "Beyond Best Practices: Knowledge Management Drives Performance." Healthcare Benchmarks, November 2001
• "Making Every Dollar Count." Health Leaders, August 2001.
• Burns, Shelley. "How Medical Managers Avoid Mindsets that are Minefields." Managed Care, January 2001.
  www.managedcaremag.com/
  archives/0101/0101.costly.html
• "Benchmarking: Beating the Information Explosion," Healthcare Benchmarks, January 1, 2001.
  www.ahcpub.com/ahc_online/hb.html
• Untch, Lorie A. "Physician Practice Benchmarking: A Collaborative Approach." Ambulatory Outreach, Fall 1997.
• Weitzner, Wendy M. "The Value of Benchmarking." The Decision Support Report, JJO Enterprises, Inc. Summer 1997 Newsletter.
• Lewis, Al. "Flattening an Organization for Cost and Quality Gains." Strategies for Healthcare Excellence. Vol. 7 (3), March 1994.

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