The HMC Performance Management Program Benchmark™
HIGH-QUALITY AND LOW-COST ENABLER
When you are striving for excellence while reducing cost, consider the HMC Performance Management Program Benchmark™. Excellence is complex. It requires you to establish a cost and quality strategy that balances goals, manages the budget, improves performance, and pinpoints physician quality and cost excess issues. To enable these processes, HMC offers the Performance Management Program Benchmark. This unique benchmark enables 3-dimensional views that can collapse data into a system-wide snapshot, as well as provide you the capability to drill down to see into individual department and physician performance. The Benchmark offers a number of features that enables you to:
Establish and monitor goals. The tool enables managers to create their cost and quality targets, depending on internal goals and programs.
Share best practices. The HMC KnowledgeWeb enables managers to tap into HMC’s own vast database of ideas and best practices, and connect to peers that have already successfully addressed similar issues.
See multiple snapshots. HMC’s Performance Management Program Benchmark™ integrates three separate views relying on validated, scrubbed data. HMC takes the information in a streamlined, proven process and loads and presents it to you in the following views:
- Functional Cost & Productivity
- Quality Benchmark (AHRQ & Process of Care)
- Patient Satisfaction
- Clinical Utilization
- Physician Performance
Have multi-level tracking. HMC’s Performance Management Program Benchmark provides focus, allowing managers to track quality, clinical, and departmental benchmarks at the following levels:
View off quality and improve. HMC’s Performance Management Program Benchmark offers insight into off-quality issues. It also provides three interconnected improvement paths and enables collaboration between managers through multiple facilities and departments to solve system-wide problems. The improvement paths are:
Join the HMC team and help us innovate the way benchmarking works.