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HMC'S LEAD WITH QUALITYTM PROGRAM


HMC’s Lead With QualityTM program engages hospitals to lead with quality to improve their cost position and value. The program provides hospitals with competitive perspective, ability to isolate and fix quality issues, and track progress.


Assessment of Quality and Value position
HMC’s Lead With QualityTM program begins with the calculation of your facility’s quality rankings today using the AHRQ grouper and processed through our own methods. We then chart your quality rank against the overall cost at your facility, to generate your facility’s "Value" profile: your quality versus your competitors', and as a trend---beyond public data to today’s performance.

Matrix showing the comparative cost and quality rankings of various hospitals

Viewing your organization’s competitiveness through this "Value Profile" lens is critical to gauge the scope of change required for improvement, the pathway to a quality-centric approach that everyone in your organization can embrace, and for continued reimbursement.


Calculation of the cost of poor quality and its impact on Length of Stay (LOS)
Poor quality at your hospital drives up your hospital’s cost: poor-quality events (such as Accidental Punctures and DVTs) require extra resources to remedy, prolong stays, and result in higher malpractice costs. HMC’s Lead With QualityTM program gives you exact dollar figures for how much each poor-quality event costs, in comparison with the same procedures executed with normal quality.

Chart showing cost of poor-quality events and their impact on length of stay (LOS)


Exploration of patterns which ferret out root causes of poor quality
HMC's program allows you to drill down into AHRQ "should not happen" events. Patterns quickly emerge that lead to an understanding of root causes of poor quality...which events, which cases, which service lines, and which physicians.

Breakdown into AHRQ 'should not happen' events


Dashboarding and tracking of quality on a monthly basis
AHRQ’s publicly available quality scores mean patients and payors may easily evaluate your hospital against your competitors. Because AHRQ data on Web sites is at least 12 months old, any negative reports will hurt your facility for a long time. Therefore, managing these key public quality measures today is critical to competing well tomorrow.

HMC's AHRQ dashboard


Integration into an overarching strategy relating to physician alignment and performance improvement
HMC’s Lead With QualityTM program is a part of HMC’s larger QuadrantOne BenchmarkTM, which helps hospitals to:
  • Move hospitals into Quadrant One of the Cost-Quality Matrix: high quality and low cost
  • Align all stakeholders at your facility to the performance improvement mindset
  • Identify Adapters at your facility who can make changes, and help others to make changes, to improve quality and lower cost
  • Close budget gaps
  • Improve cash flow for equipment and expansion
  • Outperform competitors
  • Use internal resources, not outside consultants


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PARTNER TESTIMONIAL


Banner Health

"I would like to thank you and the HMC group for your continued support in our benchmarking efforts. We are fortunate to have a partner like HMC that helps us align goals with our hospital strategy, provide tools and forums for the education of our management team, and exhibit the on-going willingness to assist us when the need arises.

HMC has become an important part of our culture and has challenged us to strive for our goal of providing the highest quality of care at the most appropriate cost. We are pleased to have the HMC partnership and look forward to future results and successes."

David Datz,
Regional Director Management Engineering
Phoenix, AZ


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